Everything your establishment needs
A single platform to honor your members and empower your team.
Team + Access Control
Invite admin, staff, and vendor roles with location-based access and resend-ready onboarding.
Request Operations
Move requests through status stages, track paid vs unpaid, and collaborate in threaded messages.
Member + Location Ops
Import members in bulk, personalize member details, and run location-aware concierge workflows.
More than concierge requests
Ember Vault centralizes operations across settings, notifications, billing, and day-to-day visibility.
Settings + Category Governance
Create, edit, and enable request categories while controlling member-facing instructions.
Notifications + Invite Delivery
Run invite flows with email delivery and manual fallback, plus request and message notifications.
Billing Lifecycle Controls
Handle trial-to-paid transitions, plan changes, and cancellation or resume workflows with confidence.
Dashboard Visibility
Track members, active requests, team activity, and recent operational updates from one dashboard.